Service Manager

Job Title: Service Manager

Location: Exeter

Salary: Basic Salary £45,000 + Bonus + Company Car

Role is full time and permanent – Monday to Friday – Every other Saturday morning

Key Responsibilities and Accountabilities:

∙To take responsibility for implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels more than the

manufacturer national average.

∙To monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service.

∙To ensure accurate collection and recording of customer data in line with Group standards.

∙To ensure that the manufacturers standards are always adhered to.

∙To make sure there is a safe working environment which is maintained.

∙To monitor colleague performance.

Requirements;

The ideal candidate will be able to demonstrate a successful track record within the role,

you must have previous experience within a similar role.

You will be able to clearly demonstrate your ability to generate impressive results by

increasing performance, profitability, and operating efficiency.

You must have strong leadership and people management skills as your primary focus, to

lead your team to deliver their business objectives.

You will be expected to drive the business forward and maximise customer satisfaction

whilst motivating and managing the whole team.

You will be able to demonstrate that you share our clients’ values as well as, strong

communication and organisational skills.

The candidate must have a full and valid driving licence

Our client is proud to be the Motor Retailer who invests more in their colleague’s personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and

a range of benefits.

Job Types: Full-time, Permanent

Benefits:

• Company car
• Company pension
• On-site parking

Experience:

• Service Manager : 2 years (required)

Licence/Certification:

• Driving Licence (required)