Parts Advisor

Parts Advisor
Location: Wolverhampton
Job Type: Permanent, Full-Time
Salary: £30,500 basic salary (depending on experience), plus bonus
Hours: 42 hours per week (Monday to Friday, 8:00am to 5:00pm, plus Saturdays 8:00am to 2:00pm on a rota basis)

Pybus Recruitment is pleased to be recruiting for an experienced and customer-focused Parts Advisor on behalf of our client in Wolverhampton.

This is an excellent opportunity to join a successful automotive business and become a key member of a busy Parts Department. Working alongside an experienced team, you will play an important role in delivering exceptional customer service, maintaining accurate stock control, and supporting workshop operations.

As a Parts Advisor, you will be responsible for ensuring retail and workshop customers receive a prompt, professional service while helping to maintain the efficient day-to-day running of the department.

Key Responsibilities

• Assist the Parts Manager with daily department activities.
• Complete vehicle health checks for the workshop.
• Ensure all parts and stock items are correctly located and controlled.
• Receive and process incoming orders.
• Manage returns and ensure records are kept up to date.
• Respond to customer enquiries by telephone and in person.
• Process parts orders accurately and efficiently.
• Maintain accurate administrative and stock records.
• Report stock discrepancies to the Parts Manager.
• Deliver outstanding customer service to both retail and trade customers.

If you have the experience and enthusiasm to succeed in this role, we’d love to hear from you. Apply today and a member of the Pybus Recruitment team will be in touch to discuss this opportunity further.

Requirements

About You

The successful candidate will have:

• Previous experience in a Parts Advisor role within the automotive industry.
• Strong customer service and communication skills.
• Good IT skills and experience using parts or stock management systems.
• Excellent organisational skills and attention to detail.
• The ability to work effectively in a fast-paced environment.
• A proactive and professional approach to teamwork.
• The ability to work independently when required.

Benefits

What’s on Offer

• Competitive basic salary of £30,500 (depending on experience)
• Bonus opportunity
• Permanent, full-time position
• Supportive and professional working environment
• Career development opportunities within a well-established automotive business