Parts Advisor

Parts Advisor

Location: Gatwick Area
Contract Type: Full Time, Permanent
Salary: £32,500 + Bonus
Hours: 42 hours per week (Monday to Friday 8:00am to 5:00pm, Saturdays 8:00am to 2:00pm on a rota basis)

Our client, a well-established automotive retailer, is looking to recruit an experienced and enthusiastic Parts Advisor to join their successful team.

This is an excellent opportunity for a dedicated individual to play a key role within a busy parts department, working alongside a professional and supportive team. The successful candidate will be responsible for delivering outstanding customer service, managing parts enquiries, and ensuring the efficient day-to-day operation of the department.

The Role

As a Parts Advisor, you will be responsible for supporting both retail and workshop customers, ensuring all parts requests and orders are handled efficiently and accurately. You will also carry out a range of administrative duties, maintain stock accuracy, and assist in delivering a smooth and effective parts operation.

Key Responsibilities

• Support the Parts Manager with daily departmental duties
• Complete vehicle health checks for the workshop
• Maintain accurate stock control and ensure parts are correctly stored and located
• Receive and process orders efficiently
• Manage returns and maintain up-to-date records
• Handle customer enquiries via telephone and in person
• Deliver exceptional levels of customer service
• Process customer and workshop orders within agreed timescales
• Report and investigate stock discrepancies when required

About You

To be considered for this position, you will ideally have:

• Previous experience in a Parts Advisor or similar automotive parts role
• Strong customer service and communication skills
• Good IT and administrative abilities
• Excellent organisational skills and attention to detail
• The ability to work independently as well as part of a team
• A proactive and professional approach to your work

What’s on Offer

• Competitive salary of £32,500
• Attractive bonus opportunity
• Full-time, permanent position
• Supportive team environment
• Opportunity to develop your career within a reputable automotive business

If you have the skills and experience required and are looking for your next challenge, we’d love to hear from you. Apply today and a member of our recruitment team will be in touch.