£260,000 worth of fake claims detected every day in last year

With the increased use of deepfakes and AI technology, insurance fraud is a fast-moving challenge which constantly tests the industry. 

New data released today from Zurich UK reveals that in the last year, the fraud prevention team uncovered almost £260,000 worth of fraudulent claims every day. This is the value of 4,049 suspicious claims, a figure which has risen by 10% in the last year alone. In total, the insurer detected £94.79 million worth of fraudulent claims.

  • Casualty: 1,996 fraudulent casualty claims were rumbled which would have cost the insurer over £61 million – this accounts for 65% of all bogus claims detected
  • Property: Bogus property claims were second highest, with the detection squad finding 1,063 fraudulent cases totalling £19.35 million
  • Motor: 990 drivers submitted fake claims worth £14.3 million – this is up by 26% in the last 12 months
  • In total, the insurer has detected £94.79 million fraudulent claims which protects honest customers. As fraudsters become more sophisticated, the volume of these claims has risen by 10% in the last year totalling 4,049
  • Zurich continues to invest in sophisticated data analytics to identify fraud patterns and networks with tech brands such as Quantexa and Carpe Data Read more