Service Advisor

Service Advisor
Location: Richmond, North Yorkshire
Salary: £30,000 – £35,000 Basic (Depending on Experience) + Bonus
Hours: Monday to Friday, 8:00am – 5:30pm

The Opportunity

Pybus Recruitment is currently recruiting for an experienced Service Advisor on behalf of a well-established automotive dealership in the Richmond area of North Yorkshire.

This is an excellent opportunity for a customer-focused automotive professional looking to join a busy and successful aftersales team. The role offers a competitive basic salary of between £30,000 and £35,000, depending on experience. Candidates joining at the lower end of the salary scale will have the opportunity to earn an additional £5,000 bonus, while those appointed at the higher end will receive a more limited bonus structure.

Key Responsibilities

• Acting as the main point of contact for customers throughout the service and repair process
• Booking vehicles into the workshop for servicing, maintenance, and repair work
• Keeping customers updated on vehicle progress and any additional work required
• Preparing job cards and ensuring all customer and vehicle information is accurately recorded
• Liaising closely with technicians and the workshop team to ensure efficient workflow
• Managing customer queries and resolving any issues professionally and promptly
• Promoting additional products and services where appropriate
• Ensuring exceptional levels of customer service are maintained at all times

If you’re an experienced Automotive Service Advisor looking for your next challenge in the Richmond area, we’d love to hear from you.

Apply today through Pybus Recruitment.

Requirements

Candidate Requirements

• Previous experience as a Service Advisor within the automotive industry is essential
• Strong customer service and communication skills
• Ability to work effectively in a fast-paced dealership environment
• Good organisational and administrative skills
• Confident user of dealership management systems
• A professional and positive attitude with a genuine focus on customer satisfaction
• Full UK driving licence preferred

Benefits

What’s on Offer?

• Basic salary of £30,000 – £35,000, depending on experience
• Bonus potential of up to £5,000 for candidates appointed on a £30,000 basic salary
• Monday to Friday working pattern with no weekend rota
• Stable and supportive working environment
• Opportunity to join a respected dealership group with excellent long-term career prospects